TIPS N TRICKS PARADIGM

Technical part - ASR (Answer-Seize Rtaio) will be minimum 40%+ Answer-Seizur e Ratio (ASR) It is the ratio between the successful calls and the attempted calls that cannot be  answered for any reason. In case of lower ASR, it is expected that the route provided  to the call is choked-up for the subscribers to make phone calls. - ACD (Average Call Duration) will be minimum 8.5 minute Average Call Duration (ACD) It is the total amount of time taken by the call. In case of lower ACD, it is expected  that the quality of the connection is not good enough for the subscriber to continue  the call.   - PDD (Post Dial Delay) will be maximum 1 sec Post Dial Delay (PDD) On dialing phone number, either there is a ring or busy tone that tells us that whether  the called party is available or not. The time elapsed between dialing a number and  hearing a tone is referred to as Post Dial Delay (PDD). In case of higher PDD, it i...

A  VoIP terminator  is one who takes VoIP calls off internet and delivers them to PSTN phones. Therefore, selection of a terminating partner that can transmit your calls to their destinations with better quality is also vitally important. While selecting a terminator, following different issues should be considered to provide better-quality service. Number of calls managed simultaneously by the network The alternate way to transfer the call to it desired destination in case of any fault/failure occurred in the network Supported CODECs for coding and encoding purposes Overall setup of the network The protocol used by the termination network In telecommunications services, emerging use of VoIP (Voice over Internet Protocol) and other services (like VOD, IPTV etc.) has made QoS monitoring an essential element for high-quality service. It is used to monitor the quality of a network in terms of transmission, error rate and other characteristi...